By Alyssa Rosenberg
The Office of Personnel Management has taken significant steps to address concerns about leadership and workforce management raised by the 2004 Federal Human Capital Survey, but could improve a morale gap between General Schedule and Senior Executive Service employees and centralize its workforce planning, according to a new report from the Government Accountability Office.
"The results of the 2004 FHCS and the responses of the focus groups [convened in response to the survey] showed that OPM employees were most concerned with leadership and leadership's ability to deal with staff about policies and performance," the report (GAO-08-11) noted. "Employees identified additional problem areas for OPM, including lack of management support, inadequate training for supervisors and managers on performance culture and accountability, and a lack of senior executive interest in and respect for employees."
GAO identified interpersonal skills as a key area where managers and supervisors needed to improve, and issued a requirement that senior executives, managers and supervisors develop plans to close those competency gaps, according to the report.
Full story: http://www.govexec.com/story_page.cfm?articleid=38473&dcn=e_gvet
