Firm outlines steps to successful workforce reforms
By Brittany R. Ballenstedt
Federal agencies must start treating employees as a critical variable as they tackle staff shortages, seek to increase job satisfaction and forge stronger links between policy and practice, according to an upcoming report from global management and technology consulting firm Accenture.
The report, which will be released in July, identifies the greatest forces prompting workforce changes across agencies, and suggests a series of steps toward successful reform.
Greg Parston, director of the Accenture Institute for Public Service Value and author of the report, said one of the biggest factors driving changes is an impending retirement wave, with 60 percent of the workforce eligible for retirement over the next 10 years. Presidential directives, legislative mandates, workforce shortages, public demands and technology also prompt changes, the report notes.
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