Computing a Cure
By Bob Brewin bbrewin@govexec.com
Government Executive June 1, 2007
On the hot seat over soldiers' medical care, the Army and Veterans Affairs find answers in their own backyard.
Walter Reed Army Medical Center and the Veterans Affairs Department found that coincidence can be the mother of invention as they scrambled earlier this year to streamline clinical care and benefits processes for troops wounded in Afghanistan and Iraq.
Soldiers at Walter Reed complained in the media and in congressional hearings about balkanized paper-based systems that frustrated their attempts to obtain clinic appointments and transition between the Military Health System and the VA health and benefits systems.
more at http://www.govexec.com/features/0607-01/0607-01s2.htm
