By Alyssa Rosenberg arosenberg@govexec.com
August 29, 2007
According to a new study, federal personnel executives are willing to consider alternative sources of human resources services, but face significant hurdles in transitioning to new systems.
The report, from EquaTerra, a Texas-based consulting firm, said those challenges include a lack of adequate standards, incomplete information about services offered and shortfalls in funding to implement new programs.
EquaTerra researchers interviewed more than 25 executives, all of whom told the firm that a lack of good cost and performance data for HR services was hurting their sourcing efforts. None of the executives said they felt that they had "meaningful benchmarks for measuring the cost of HR services," or a sense of what governmentwide standards for what those costs ought to be.
More at http://www.govexec.com/dailyfed/0807/082907ar1.htm
