By Katherine McIntire Peters
There are a lot of unhappy campers at the Homeland Security Department. That's the takeaway from the 2007 Annual Employee Survey, conducted from Oct. 26 through Dec. 21. While 91 percent of respondents said the work they did was important and 80 percent enjoyed their jobs, only 18 percent of employees thought pay raises were based on job performance and only 25 percent believed promotions were based on merit. What's more, only slightly more than one-quarter of employees said managers took steps to deal with poor performers who could not or did not improve.
The survey results showed that fewer than half of employees held leadership in high regard; believed the department's culture promoted improvements in service or other outcomes; or thought Homeland Security had the talent required to accomplish its mission. The results were posted online late Thursday.
Of the 141,425 employees sampled across 13 organizational components, 65,753 responded to the electronic survey, for a response rate of 47 percent. The survey was designed to capture data across Homeland Security's various agencies, as well as draw from all levels of the workforce.
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