BY GAUTHAM NAGESH, GNAGESH@GOVEXEC.COM
The federal government must adapt and embrace Web 2.0 technologies such as virtual worlds, wikis and social networks to attract and retain younger employees, because the technologies are here to stay, two federal knowledge management practitioners said in a presentation in Washington on Thursday.
Comment on this article in The Forum.Speaking at a conference on knowledge management and business intelligence organized by the Digital Government Institute, Giora Hader, the Federal Aviation Administration's knowledge architect, said agencies must embrace the world of social networking and collaborative technologies or risk losing out on a generation of new workers who are needed to fill gaps left by the upcoming wave of retirements.
"The fact is Web 2.0 is here to stay; it's not a fad," Hader said. "It can increase workforce efficiency and effectiveness while improving service -- keep in mind that we are all civil servants."
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