Friday, November 21, 2008

Defense finds wikis a boon during crises

By Bob Brewin

SAN DIEGO -- As the conflict between Russia and Georgia escalated into a short war in August, the Pentagon set up wikis to monitor the situation and to coordinate a possible response, a principal adviser to the Joint Chiefs of Staff said on Wednesday.

During the conflict, the Joint Chiefs used wikis, Web pages containing content on a specific topic that users can add to or edit, on its classified networks to coordinate its response. They found that the tools streamlined their coordination efforts and cut e-mail traffic in half during the crisis, said Vice Adm. Nancy Brown, director of command, control, communications and computers. She spoke at the annual Armed Forces Electronics and Communications MILCOM conference here.

Commanders who used wikis during the crisis included Adm. Michael Mullen, chairman of the Joint Chiefs of Staff, and since then their use "has spread like wildfire," Brown said.

Full story: http://www.nextgov.com/nextgov/ng_20081120_2919.php?zone=NGpopular