Oct 23, 2008, News Report
By 2011, 70 percent of social computing deployments in government that achieve business benefits will do so in unplanned or unexpected ways, according to Gartner Inc. Government organizations around the world are showing great interest in social computing, yet deployment so far is relatively limited.
"The current global financial turmoil bolsters the case for government adoption of social networks as technology-budget cuts make tapping into societal resources, such as voluntary groups, philanthropists, associations and social network groups essential to complement weaker government action in some critical areas," said Andrea Di Maio, vice president and distinguished analyst at Gartner
http://www.govtech.com/gt/articles/424043
